Predesign Phase: Our process begins by evaluating your service in the context of your customers and competitive environment. From that, a set of marketing tasks are defined and prioritized. The output is a written document - a detailed spec, both general and technical, that defines your expectation set and our deliverables.
Implementation: We use the formal 3 step engineering implementation process to create web sites. First we create a prototype to let you evaluate the features and look. Next we create a working version so you can evaluate the interfaces. And then the final version.
Post Design Phase: After your site is launched or relaunched, we monitor and track progress towards your objectives. If the objectives are not being achieved, then modifications in the marketing tactics, or website are made.
Design Change Requests: We use a written, on-line, change order request process. This insures that every request for change is implemented, and that if there is an impact on the cost or delivery date, you know up front. No surprises.
Documentation: This is a critical, often neglected part of web design. We provide written documentation so that any future update work on your site will cost significantly less... no matter who undertakes it.